At this time, we have not observed any impact, and email delivery is functioning as expected.
We appreciate your patience and understanding while we worked to resolve this issue.
Posted May 19, 2026 - 11:13 CDT
Monitoring
The issue affecting the delivery of emails from the Portal, including order confirmations, renewals, and invoices, has been mitigated. Email delivery is now functioning normally.
Our engineering team has implemented a fix and is currently monitoring the system to ensure continued stability and performance.
We appreciate your patience and understanding while we worked to resolve this issue. We will continue to monitor closely and provide updates if anything changes.
Posted May 19, 2026 - 09:43 CDT
Investigating
We are currently experiencing an issue affecting the delivery of emails from the Portal, including order confirmations, renewals, and invoices. These emails may be delayed or fail to send.
Our engineering team is actively investigating the root cause and working to restore normal functionality as quickly as possible.
We understand the importance of these communications and the impact this may have on your operations. We will provide updates as soon as more information becomes available.