Identified - Our teams are continuing to deploy the required security updates across affected systems in response to the Januscape Vulnerability (CVE-2026-53359). As part of this remediation, some systems require a controlled reboot to complete the patching process.
Following each reboot, we are validating system availability, service health, and network connectivity. Systems that do not return to service as expected are being actively investigated and restored by our operations teams.
We understand the importance of maintaining availability and are working carefully to complete this remediation while minimizing customer impact. Additional updates will be provided as patching and validation efforts continue.
Jul 13, 2026 - 12:51 CDT
Investigating - Our team is currently assessing the impact and scope of Januscape Vulnerability (CVE-2026-53359), and its impact on servers in our fleet and the best way to apply patches to our hosting infrastructure.
We will be sending communications to any affected customers as we work to apply the necessary mitigations.
Next Steps: Teams are currently in review of vulnerability; subsequent status updates will follow.
Jul 09, 2026 - 09:37 CDT
Resolved -
This incident has been resolved.
Jul 23, 14:48 CDT
Identified -
Our teams continue to work diligently to assess the impact of the recently disclosed WordPress Core vulnerabilities and verify that appropriate mitigation measures are in place. We remain actively engaged in our investigation and are monitoring the situation for any new developments.
We will continue to closely monitor the situation and take any additional steps necessary to maintain system security and stability. If you need assistance or have any concerns, please contact our Support team.
Jul 18, 18:40 CDT
Investigating -
On July 17th, WordPress.org announced two new critical remote code execution (RCE) vulnerabilities known as WP2Shell. These vulnerabilities exist in core Wordpress files and allow an unauthenticated request to execute arbitrary code on the target website.
Customers running the Wordpress versions below are strongly advised to upgrade to the latest version shown as soon as possible:
Wordpress 6.8.x; fixed in 6.8.6 WordPress 6.9.x; fixed in 6.9.5 WordPress 7.0.x; fixed in 7.0.2 WordPress 7.1 beta, fixed in 7.1 beta2