Resolved -
The domain transfer tool is fully functional now.
Oct 24, 09:05 CDT
Monitoring -
After much testing, we've determined that this performance degradation was limited to only a few customers and the domain transfer tool remains functional for most. We're leaving this incident up while we confirm that no other customers are affected, and will update here as soon as we confirm that the situation is resolved.
Oct 22, 08:31 CDT
Update -
We are continuing to investigate this issue.
Oct 21, 15:08 CDT
Investigating -
Customers are currently unable to point domains to StellarSites from their account portal. We are investigating the issue and will update here once it's resolved.
Oct 21, 15:07 CDT
Resolved -
Services have been online, and we've continued to observe stability. We truly appreciate your patience while our team worked to resolve the issue.
Oct 20, 05:49 CDT
Monitoring -
We have identified the DNS issue and resolved it. Services are coming back online, and we are continuing to monitor the situation.
We sincerely apologize for the inconvenience caused.
Oct 19, 22:19 CDT
Identified -
We are currently experiencing a DNS outage causing StellarSites websites to be unreachable. Our team is actively investigating. We apologize for the inconvenience and thank you for your patience.
Oct 19, 18:10 CDT