Identified - We're currently aware of an issue where Imunify360, a security system used by many server administrators and hosting providers, is incorrectly blocking requests from Solid Central. When Solid Central tries to refresh site data or establish a new connection, these requests may be flagged as a potential threat and fail as a result.

Customers affected by this issue need to add Solid Central's IP addresses to the allowlist in their Imunify360 settings, or ask their hosting provider to make the change on their behalf. Instructions are available here:
https://cloudlinux.zendesk.com/hc/en-us/articles/4418879896850-An-IP-has-been-locked-by-Imunify360-How-to-add-the-IP-to-the-White-List

You can find the list of Solid Central IP addresses here:
https://solidwp.com/documentation/central/how-it-works/tips-for-troubleshooting-solid-central/#h-important-central-ips

The Solid development team are actively exploring changes to help prevent this issue going forward and have reached out to the Imunify360 team for their assistance.

We appreciate your patience while we work through this.

Dec 04, 2025 - 14:35 CST

About This Site

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StellarSites Operational
90 days ago
99.59 % uptime
Today
Solid Central Degraded Performance
Solid Backups — NextGen Operational
LearnDash Cloud Operational
LearnDash Portal Operational
Help Center Operational
Developer Resource Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

Unresolved incident: Imunify360 causing Solid Central site disconnections.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.