Resolved -
This incident has been resolved.
Feb 5, 13:18 CST
Monitoring -
The fix has been applied, and we are now seeing successful account provisioning. Our team is continuing to monitor this to ensure we are seeing no further issues.
Feb 5, 12:49 CST
Identified -
Our team have identified the cause behind the error and are working on implementing a resolution.
Feb 5, 12:43 CST
Investigating -
We are currently investigating an issue affecting the provisioning of new Stellar sites. Our team is actively working to address the issue, and we will provide updates here as more information becomes available.
Feb 5, 12:06 CST
Completed -
The scheduled maintenance has been completed.
Feb 5, 03:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 02:30 CST
Scheduled -
Our infrastructure team will be performing important updates to the hosting environment that powers a subset of StellarSites. During this maintenance window, impacted sites may experience a brief service interruption of approximately 15–30 minutes.
This work is part of our ongoing efforts to keep the StellarSites platform secure, stable, and performing at its best. No action is required from customers.
We appreciate your understanding and patience as we complete this maintenance.
Thank you for your continued support.
Feb 3, 13:38 CST